
Return Policy
If for any reason you are not satisfied with your tea purchase from Healthy Diet Tea, you may return it within 60 days from the date of purchase. The unused product must be returned in order to receive a refund. If you received any free product (buy 3 get 1 free) the free box must be returned along with the purchased product.
A return form was included inside your box. This form must be completely filled out when returning your product otherwise it cannot be processed and you will not receive a refund.
For your security, we will refund the purchase price (minus shipping and handling) only to the credit card that was given at the time of purchase. We are unable to refund via any other method.
Once we have submitted your refund, your bank will determine when the credit is posted. This can take anywhere from 72 hours to 30 days. If you have questions regarding the posting of your credit, please call your bank.
Please send your returned product to:
Diet Product Inc.
2711 E. Craig Road Suites K – L
North Las Vegas NV 89030
888-401-290
Shipping Policy
Shipping Methods
Healthy Diet Tea offers Priority Mail delivery from the United States Postal Service (USPS) on all orders.
Order Arrival Time
All Orders are shipped within 72 Hours or less). Healthy Diet Tea does not ship on Saturdays, Sundays or Holidays. Please allow 3-5 business days (excluding weekends and holidays) for USPS delivery to any one of the 48 contiguous states.
Partial Shipments
We do not send out partial shipments. Your customer satisfaction is our highest priority. Therefore it is our goal to promptly fill and ship out your product orders
Privacy
Our Commitment to Privacy
Your privacy is important to us. Please read this notice so you can better understand our online information practices and the choices you can make about the way your information is collected and used. This privacy policy notice is easily accessed on our website and can be found on our homepage as well as every webpage on our site.
By visiting Healthy Diet Tea, you are accepting the practices described in this Privacy Policy.
Note: You must be 18 years of age or older to purchase products from Healthy Diet Tea or to register to become a member of the Healthy Diet Tea website.
Healthy Diet Tea takes your privacy very seriously and is committed to providing our customers with a highly secure environment in which to make purchases. We care about our customers. We want our customers to be as comfortable as possible when making purchases through Organic Oolong Weight Loss. Therefore, it is our policy to never sell, share, trade license or rent your personal information that is collected on our Website to others.
Terms and Conditions
Please visit and read our Terms and Conditions section which sets forth the usage, disclaimers and limitations of liability which govern the use of our website.
The Information We Collect:
This notice applies to all information collected or submitted on the Healthy Diet Tea website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:
Name
Address
Email address
Phone number
Credit/Debit Card Information
(etc.)
On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient's address. In this circumstance, the types of personal information collected are:
Name
Address
Phone Number
(etc.)
Information from Other Sources
For reasons such as improving personalization of our Service (for example, providing better product recommendations or special offers that we think will interest you), we might receive information about you from other sources and add it to our account information. We also sometimes receive updated delivery and address information from our shippers or other sources so that we can correct our records and deliver your next purchase or communication more easily.
The Way We Use Information:
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.
We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.
This information is also used internally for the following purposes:
Process customer orders.
Provide customers with product updates.
Provide customer with order status information.
Your may occasionally receive emails regarding current product promotions or offerings. You will always maintain the option of requesting to no longer receive these email updates and or deleting a registration subscription so as to no longer receive email updates.
Please note that your instructions will not apply to order status and confirmation e-mails sent in the normal course of business, and that such e-mails may also contain promotional items and offers. Unless you indicate otherwise in the e-mail or letter you send us, we will continue to provide you with information that we believe will be of interest about our own products and promotions and those of other websites and companies we own or are affiliated with.
If you provide instructions as described above, those instructions will apply only to communications sent by Healthy Diet Tea, not to communications sent by other websites or by companies owned by or affiliated with Healthy Diet Tea. If you are a user of any of those websites and wish to opt-out in a similar manner with respect to those sites, please go to those sites, click on the Privacy Policy link or banner and follow the instructions.
Your instructions to limit the use of your information will be processed as soon as reasonably practical.
We may offer gift-cards by which you can personalize a product you order for another person. Information you provide to us to create a gift-card is only used for that purpose, and it is only disclosed to the person receiving the gift.
We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.
We may use third-party advertising companies to serve ads on our behalf. These companies may employ cookies and action tags (also known as single pixel gifs or web beacons) to measure advertising effectiveness. Any information that these third parties collect via cookies and action tags is completely anonymous.
We do provide some of our services through contractual arrangements with affiliates, services providers, partners and other third parties. We (and our service providers) use your personal information to operate our sites and deliver services to you. We must release your credit card information to the card-issuing bank to confirm payment for products purchased on this site; and we need to release your address information to the delivery service to deliver products you purchase from us.
Information we collect is generally used for the following purposes:
1. To build features that will make the services available on our site easier to use. This includes faster search requests, better member support and timely notice of new services and special offers.
2. To improve our marketing and promotional efforts, to analyze site usage, improve our content and product offerings, and customize our sites content, layout, and services. These uses improve our Services and better tailor them to meet your needs.
3. To resolve disputes, troubleshoot problems and enforce our Terms and Conditions of Use. At times, we may look across multiple members or users to identify problems or resolve disputes, and in particular we may examine your information to identify members using multiple Member Ids or aliases.
Agents
We employ other companies and individuals to perform functions on our behalf. Examples include delivering packages, sending postal mail and e-mail, removing repetitive information from member lists, analyzing data, providing marketing assistance, processing credit card payments, and providing member services. They have access to personal and Sensitive Information needed to perform their functions, but may not use it for other purposes.
Special Offers and Announcements
We send all new members a welcoming email or other notification to verify password and username. Active customers and former customers will occasionally receive information on products, services, special deals, and a newsletter.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
There may be instances when required by law, we may be required to provide personal information. Such personal information would be disclosed upon receipt of a subpoena, court order or as cooperation with a law enforcement investigation. Additionally if we believe that there are any activities that are unlawful occurring, we reserve the right to report such activities to appropriate law enforcement agencies.
Online Policy Only
This is an online privacy policy only and applies only to information collected on our website. This policy does not apply to any information that may be collected offline.
Cookies and Other Tracking Methods
Cookies are small pieces of information stored on your hard drive, not on our Site. We use cookies or, in a limited number of cases, IP addresses, for a number of reasons. First, cookies allow you to store your password without having to constantly re-enter it. Second, cookies can also help us to tailor our Site or a marketing message to better match your needs and interests. Third, cookies allow us to better understand how users use our Site, which in turn helps us focus our resources on features that are most popular with our users. You are always free to decline our cookies if your browser permits, but some parts of our Site may not work properly if you do.
Our Commitment To Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Secure online ordering We understand how important privacy is to you and because of this we use state-of-the-art 128-bit encryption technology to protect your order information. This is the most sophisticated encryption software method available today. Your order is always 100% safe and secure. By using Secure Socket Layer (SSL) encryption technology, we ensure that your sensitive information is not intercepted during transmission over the Internet by having our website encrypt the information prior to transmission.
We take the security of your personal information seriously and we take every reasonable step to safeguard your personal information once we receive it. However, as a consumer you should be aware that transmission of data over the Internet can never be guaranteed to be 100% secure
Our Commitment To Children's Privacy:
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 18, and no part of our website is structured to attract anyone under 18.
Children’s Online Privacy Protection
Healthy Diet Tea serves general users of the World Wide Web. We support and comply with the Children’s Online Protection Act (COPPA) and we do not knowingly collect information from children under the age of 18, nor do we share such information with third parties. Children under the age of 18 may use the Healthy Diet Tea website or products only with the involvement of a parent or guardian.
Under Age Ordering
Anyone under the age of 18 years of age who wishes to purchase products, must have a parent or guardian do so. Any purchase or attempted purchase by someone under 18 years of age will be considered fraudulent and Healthy Diet Tea will not be held liable.
How You Can Access Or Correct Your Information
You can access all your personally identifiable information that we collect online and maintain by calling our customer service department. We use this procedure to better safeguard your information.
You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.
To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
Changes To Our Policy
If at any time we decide to make changes to our Policy, we will post these changes on this page. Policy changes will only apply to collected information after the date of change. This policy was last modified on April 15, 2008.
How To Contact Us
Should you have other questions or concerns about these privacy policies, please contact us at:
E-mail:
thoma@lasvegasfulfillment.com
Or Write Us:
Diet Product Inc.
c/o Las Vegas Fulfillment
2711 E. Craig Rd. Suites K-L
N. Las Vegas, NV 89030-3368
Your Consent
By using our website, you are acknowledging your acceptance of this Privacy Policy. If and when any changes are made to this Privacy Policy and you continue to use our website after such changes, you are acknowledging that you are accepting those changes and your acceptance of the privacy policy. If you do not agree with the terms of this Privacy Policy, you should not use our Website.
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